Terms of Service
Welcome to HerboGate AE. These Terms of Service govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these terms and conditions.
1. Website Use
By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You agree to use this website only for lawful purposes and in accordance with these Terms of Service.
2. Products
HerboGate AE offers premium natural oils, herbal supplements, skincare products, hair care products, wellness gummies, and related wellness products.
We make every effort to display our products, descriptions, and prices accurately. However, product images may vary slightly due to lighting, packaging updates, or screen settings.
We reserve the right to modify or discontinue any product without prior notice.
3. Pricing & Payments
All prices displayed on our website are shown in the applicable store currency.
We reserve the right to change prices, promotions, or product availability at any time without prior notice.
Orders will only be processed after successful payment confirmation.
4. Order Acceptance
After placing an order, you will receive an order confirmation email.
We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or description errors
- Payment verification issues
- Suspected fraudulent activity
If payment has already been processed, any approved cancellation will be refunded to your original payment method.
5. Shipping
Orders are processed within our standard processing time.
Estimated delivery times may vary depending on your location and courier services.
Please refer to our Shipping Policy for complete shipping information.
6. Returns & Refunds
Returns and refunds are handled according to our Refund Policy.
Please review our Refund Policy before requesting a return.
7. Product Disclaimer
Our products are intended to support general beauty, personal care, and wellness.
The information provided on this website is for informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.
Always consult a qualified healthcare professional before using herbal supplements or wellness products, especially if you are pregnant, nursing, have a medical condition, or are taking medication.
8. Intellectual Property
All website content, including:
- Logos
- Images
- Product descriptions
- Graphics
- Text
- Designs
- Branding
is the exclusive property of HerboGate AE and may not be copied, reproduced, distributed, or used without prior written permission.
9. User Responsibilities
You agree not to:
- Use the website for illegal activities.
- Attempt to gain unauthorized access to our systems.
- Upload harmful software or malicious code.
- Interfere with the operation or security of the website.
- Provide false or misleading information.
10. Limitation of Liability
To the fullest extent permitted by law, HerboGate AE shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or products.
Our total liability shall never exceed the amount paid for the purchased product.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Third-Party Links
Our website may contain links to third-party websites for your convenience.
HerboGate AE is not responsible for the content, privacy practices, or services provided by third-party websites.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective immediately upon publication on this page.
Continued use of our website constitutes acceptance of the revised Terms.
14. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing the operation of HerboGate AE.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us through our Contact Us page or by using the contact information provided on our website.
Thank you for choosing HerboGate AE. We appreciate your trust and look forward to supporting your natural health, beauty, and wellness journey.