1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website remember information about your visit, such as your preferences and actions, so that features like your cart and account session work smoothly on your next visit or as you browse.
2. How We Use Cookies
HerboGate AE uses cookies on herbogate.ae to:
- Keep your shopping cart and wishlist items saved as you browse
- Keep you signed in to your customer account during your session
- Remember your preferences, such as recently viewed products
- Understand how visitors use our Website so we can improve navigation, layout, and performance
- Measure the effectiveness of our promotions and marketing communications
3. Types of Cookies We Use
Essential Cookies
Required for core functions like the cart, checkout, and account login. The Website may not function properly without these.
Performance Cookies
Help us understand how visitors browse the Website so we can improve speed, layout, and usability.
Functionality Cookies
Remember your preferences, such as recently viewed products and wishlist items, for a smoother experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookies | Keep your cart, wishlist, and login active while you browse | Deleted when you close your browser |
| Persistent Cookies | Remember your preferences and recognise returning visitors | Remain until they expire or are manually cleared |
| Analytics Cookies | Help us understand how the Website is used, in aggregate | Varies depending on the analytics provider |
4. Third-Party Cookies
Some cookies on our Website may be placed by trusted third-party services we use, such as analytics providers, payment processors, or marketing tools. These third parties may use cookies to help us understand Website usage or deliver relevant content. We do not control these third-party cookies directly, and we encourage you to review the respective third party's own cookie or privacy policy for more detail.
5. Managing Your Cookie Preferences
You can manage or disable cookies at any time through your browser settings. Most browsers allow you to:
- View which cookies are stored on your device and delete them individually
- Block cookies from specific websites or all websites
- Block third-party cookies specifically
- Clear all cookies when you close your browser
Cookie settings are managed separately in each browser you use. Please refer to your browser's help section for step-by-step instructions.
6. Effect of Disabling Cookies
If you choose to disable or block cookies, some features of the Website may not work as intended. This can include difficulty keeping items in your cart, staying signed in to your account, or seeing personalised product recommendations.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable UAE regulations. Updates will be posted on this page with a revised "Last updated" date.
8. Contact Us
If you have any questions about this Cookie Policy or how we use cookies on herbogate.ae, please contact us:
HerboGate AE
Office 115, Sultan Lootah Building, Al Qusais 2, Dubai, UAE
Phone / WhatsApp: +971 58 584 9567
Website: herbogate.ae